Shipping & Returns
PAYMENT METHODS & shipping time
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Razorpay (Credit/Debit: Rupay, Mastercard, Visa), UPI, Paytm, COD, and Bank Transfers.
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Delivery Times & Fees:
- Delhi-NCR: 1-3 business days
- Outside Delhi-NCR: 5-7 business days
- Delivery Fees: ₹70-200 (varies by speed and weight)
- Free Pick-up: Available in Delhi & Gurgaon
- Shipping times may vary depending on courier delays and peak seasons.
Return & Exchange Policy
Guru Om Candles & Decors does not offer refunds due to the nature of our products. If you experience any issues, contact us within 7-15 days, and we’ll do our best to help. Some problems may be resolved online, but if not, you may qualify for an exchange, store credit, or a coupon.Refunds are not provided. Exchanges are not available after 15 days. Shipping times for exchanged items remain the same.
For assistance, reach us at:
+91 9717418603
contact@go-candles.com / guruomteam@gmail.com
Instagram: @guruomcandles